Join a group of peers who accomplish amazing things through the program. To fully support you under the esri china hk maintenance program, software maintenance for the first year is included when you purchase a. Esri china hk maintenance program and standard support services complimentary for the first 12 months as part of your initial software purchase. In 1989, the esri conservation program was started to help change the way nonprofit organizations carried out missions of nature conservation and social change.
Develop a location strategy for driving innovation and idea incubation throughout your organization. Collaborate and share via maps, apps, dashboards and reports. Esri s gis mapping software is the most powerful mapping and spatial data analytics technology available. A fullfeatured desktop gis software application that is part of arcgis desktop and is also available separately. Data maintenance strategiesarcgis help arcgis desktop. Software maintenance sustains the software product throughout its life cycle from development to operations. For maintenance details, contact esri customer service or visit esri s product qualification web page.
Esri arcgis products are designed to deliver location intelligence and meet digital transformation needs for organizations of all sizes. When you join esri s advantage program, you experience ongoing engagement throughout the year. Esri geographic information systems software is widely used across disciplines and across suny campuses. This site features gis mapping software, desktop gis, server gis, developer gis, mobile gis, gis web services, business gis, internet mapping, gis solutions, gis training and education, demos, data, spatial analysis tools, professional services, services, partners, customer service. Esri is the world leader in gis geographic information system technology. We support the geographic information system gis user community in hong kong and macau with profess ional technology and services. Esri offers a costeffective maintenance program that. Many of esri s products offer a twotiered maintenance program structure. Esri builds the leading mapping and spatial analytics software for desktop, software as a service saas, and enterprise applications. Tier 1 support means the technical support provided by the tier 1 help desk as the primary contact to licensee in its attempted resolution of reported incidents.
The esri eastern africa software maintenance program smp is designed to make sure that you and your colleagues get maximum value from your organisations investment in. This site features free gis software, online mapping, online training, demos, data, software and. Hydrant maintenance inspection is a configuration of arcgis. Offered as an annual subscription, this program makes it easy for you to plan for the cost of support and software updates. Arcgis is a geographic information system gis for working with maps and geographic information maintained by the environmental systems research institute esri. Esri enterprise advantage program eeap defining and driving.
Resources are available for professionals, educators, and students. Esri gis products arcgis mapping software for desktop. View information on the esri maintenance program, including a formal software maintenance agreement and products qualifying for maintenance or other. Make a difference with these new esri canada training courses. Modification requests are logged and tracked, the impact of proposed changes is determined, code and other software artifacts are modified, testing is conducted, and a new version of the software product is released. Be at the forefront of esri resources, technology, and best practices. The esri eastern africa software maintenance program smp is designed to make sure that you and your colleagues get maximum value from your organisations investment in esri and esri ea software products.
Supporting our community means more than providing industryrecognized certifications, we partner with higher education institutions to integrate certification attainment opportunities into their educational programs. This program provides gis software, data, and training, as well as helping to coordinate multiorganizational efforts. Learn how businesses are using location intelligence to gain. For a description of the program, please view the following pdf. Arcgis maintenance program esri offers a costeffective maintenance program that includes software updates, technical support, and many other benefits. Esri customers receive one year of standard support with the purchase of a qualifying software product licence as part of the esri maintenance program. This site features free gis software, online mapping, online training, demos, data, software and service information, user scripts, and more. It is used for creating and using maps, compiling geographic data, analyzing mapped information, sharing and discovering geographic information, using maps and geographic information in a range of applications, and managing. With nearly all information tied to a location, geographic information systems gis are a key tool in. Dec 26, 2012 esri launched its technical certification program this month, to help certify expertise for those using esri software programs. Hi there, back to natives restoration is currently looking for gis software to perform mapping of rare native species as well as weed occurence and trail marking. The esri maintenance program helps you care for your arcgis investment and make it even more valuable. With esri s grant program donating these powerful tools and with the wide support for open source standards they provide you can be much more effective.
Cmms software solution enterprise asset management emaint. Earning an esri certification will allow gis users to recognize attainment of a high level of expertise with a particular program. Software updates released after the maintenance terms expiration or have access to support programs. Esri enterprise advantage program eeap defining and driving platform vision. Installation, licensing, and configuration of esri software on environments that meet software system requirements.
If you have more than one license of a particular software product, you can take advantage of the twotiered program that offers primary and secondary maintenance subscriptions. Connect people, locations, and data using interactive maps. Learn the latest gis technology through free live training seminars, selfpaced courses, or classes taught by esri experts. Software license agreement mais40254 esri contract. Essential arcgis pro licensing termsarcgis pro documentation. The esri technical certification program supports a global community of qualified individuals proficient in arcgis software best practices.
The licensing of arcgis enterprise requires a threeyear commitment with a total. Access to technical support analysts via myesri, email, phone and interactive support. This esri maintenance and support program document describes esri s commitment to support a us customers use of esri s unmodified qualifying products by providing some or all of the following maintenance benefits. Technical support online form please fill out the form below and one of our friendly support members will contact you shortly. Hydrant maintenance inspection arcgis solutions for water. Esri technical support covers issues for esri products and services, including. The esri maintenance program is for users in the united states only. Learn how businesses are using location intelligence to gain competitive advantage. By bringing your arcgis maintenance term current you will receive arcgis 10. Esri software maintenance program product qualification.
Esri includes your first year of maintenance when you purchase a new product license. Tier 1 help desk means licensee point of contact from which all tier 1 support will be given to licensee. Once deployed, the hydrant maintenance inspection map can be accessed by field crews using the collector for arcgis application to view hydrants and record inspections. Work with smart, datadriven styles and intuitive analysis tools. A peruser installation of arcgis pro does not include the arcgis pro licensing service. Esri maintenance program get more from your arcgis. A comprehensive software maintenance package designed to help you derive maximum value from your geographic information system gis investment. Esri is the world leader in gis geographic information system modelling and mapping software and technology. The esri maintenance program provides the latest arcgis software, technical support, and unlimited access to elearning to jumpstart productivity and grow your arcgis skills. Has your local government adopted a cloudfirst policy. Our resellers act as an extended arm of esri india, servicing and supporting the needs of customers. Approval of esri contract renewal arc gis enterprise and arcgis.
All esri gis software comes with free maintenance and support provided for the first year or 90 days, depending on the product. Jul 27, 2018 keeping your software current in maintenance is the best way to access technical support, keep your software at the latest version, and gain access to other perks that are available with your esri software license. Esri arcgis is a system for people who rely on accurate geographic information to make decisions. Esri china hk maintenance program for esri gis software september 2019 welcome dear customers, esri china hong kong is committed to serving you. Getting value out of your gis investment software maintenance. This is provided freeofcharge for the first 12 months with your purchase of a qualifying arcgis product license and can be renewed annually. The esri india reseller program is aimed at organizations in india, nepal and bhutan who intend to resell software products from the esri india portfolio. Esri uk for the period 1st may 2014 to 30th april 2017 for gis software. This page contains the list of issues addressed in arcgis 10. Arcgis offers unique capabilities and flexible licensing for applying locationbased analytics to your business practices. Transactions against geographic data can vary widely in duration and complexity. After that, you can subscribe and continue to receive all the benefits.
A comprehensive software maintenance package designed to help you derive maximum value from your. Technical support corresponding to the respective product lifecycle phase, as defined by the maintenance and support agreement. The new esri certification program recognizes people skilled with esri desktop software, developer, and the enterprise programs. Participation in this program provides a campus with licensing for all campusowned and operated machines, as well as faculty, staff and student home use. In either case, software asaservice gives you access to a secure, scalable solution hosted by esri that gets you up and running quickly with minimal hardware provisions.
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